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Michael Favreau

Senior Information Technology Analyst at Keurig Dr Pepper

Michael Favreau is a seasoned professional with extensive experience in information technology and business analysis. Currently serving as a Senior Information Technology Analyst and Digital Product Manager at Keurig Dr Pepper Inc. since July 2019, Michael has a comprehensive background in customer relationship management (CRM) and application system analysis, particularly in support of customer service groups at Keurig. Prior roles include Business Analyst and CRM Application Administrator, showcasing expertise in process improvements that enhance efficiency and customer satisfaction. Notable achievements include significant cost savings through process changes and multiple awards recognizing outstanding teamwork and sales excellence. Michael holds a Bachelor's degree in Business/Commerce from the University of Phoenix and an Associate's degree in Business Management from Quinsigamond Community College.

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Keurig Dr Pepper

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Keurig Dr Pepper (KDP) is a leading coffee and beverage company in North America with dual headquarters in Burlington, MA and Plano, TX, with annual revenue in excess of $11 billion. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. The Company maintains an unrivaled distribution system that enables its portfolio of more than 125 owned, licensed and partner brands to be available nearly everywhere people shop and consume beverages. With a wide range of hot and cold beverages that meet virtually any consumer need, KDP key brands include Keurig®, Dr Pepper®, Green Mountain Coffee Roasters®, Canada Dry®, Snapple®, Bai®, Mott’s® and The Original Donut Shop®.


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